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How vbb88 Handles Your Personal Information

Your account data — including your name, mobile number, and payment details from bKash, Nagad, or Rocket — is collected only to keep your account running and your transactions secure.

Account data protectedbKash, Nagad, Rocket wallet privacyRequest or delete your dataBangladesh-eligible accounts only
vbb88 How vbb88 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Data Retention

We keep your account data for as long as your account is active. If you request deletion, we remove personal identifiers within a reasonable period, subject to any legal hold requirements applicable in your region.

Cookie Use

Session cookies maintain your login state across visits on mobile and desktop. Analytics cookies help us understand page load patterns — you can opt out via your browser without affecting core account functions.

Account Security

Your account is protected by mobile OTP verification on login. If you access vbb88 from a new device, a fresh OTP is sent to your registered number before the session opens.

Data Access Requests

You can request a copy of the personal data we hold on your account by contacting support with your registered mobile number. We aim to respond to access requests within a reasonable timeframe under applicable local rules.

CONTACT OUR TEAM

Reach Us About Your Privacy

Live Chat Open the chat window from any page on vbb88. Our support team can locate your account and handle data queries directly in the session.
Email Support Send your data request or privacy concern to our support address found in your account settings. Include your registered mobile number for faster handling.
Account Settings Log in and go to Account Settings to update your contact details, review stored payment methods, or submit a data deletion request without contacting support.

Common Questions About Your Data

We collect your name, mobile number, and the wallet identifiers from your bKash, Nagad, or Rocket account used for transactions. We do not collect your wallet PIN or full payment credentials.

We do not sell your personal information. Data is shared only with payment processors like bKash, Nagad, or Rocket as needed to complete your transactions, and with service providers who operate under data protection agreements.

Log into your account, go to Account Settings, and submit a deletion request. Alternatively, contact support with your registered mobile number and we will process it subject to applicable local legal requirements.

Transaction references are stored to reconcile deposits and withdrawals against your account balance. This protects you if a payment dispute arises and ensures your wallet activity matches your account history accurately.

Personal identifiers are removed within a reasonable period following a verified deletion request. Some transaction records may be retained longer if required by financial regulations applicable to your region.

Yes. Go to Account Settings after logging in to update your contact number or linked wallet details. Changes to payment methods may require a short re-verification step via OTP to your current number.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.